Disclaimer for CabRide Services

Welcome to CabRide, your trusted partner in transportation. As a provider of taxi services, we aim to ensure that our customers receive reliable, safe, and efficient transport from point A to point B. However, before using our services, we ask that you read and understand the following disclaimer. It is important for you, the user, to be aware of the terms and conditions associated with our services.

1. Service Availability

While CabRide strives to provide timely and efficient service, we cannot guarantee the availability of cars at all times. Service availability may be affected by various factors such as demand, traffic conditions, weather conditions, and driver availability. We recommend customers schedule rides in advance when possible. In the event that we are unable to fulfill a ride request, we will make every effort to inform you promptly and assist you in finding alternative transportation options.

2. Pricing and Payment

CabRide endeavors to maintain transparent pricing, but fares may vary based on demand, the time of day, and distance traveled. All pricing information is communicated through the app or website before booking a ride. By using our services, you agree to pay the displayed fare as well as any applicable taxes or fees. Payments can be made through our app or website via credit/debit cards, and we advise users to ensure that their payment methods are valid and up-to-date. CabRide is not responsible for any delays or issues arising from payment processing.

3. Driver Conduct

While we vet all drivers and strive to maintain a high standard of professionalism, we cannot guarantee the individual conduct of each driver. CabRide provides a platform connecting passengers with drivers, but we are not liable for the actions or conduct of drivers once a ride is confirmed. We encourage customers to report any inappropriate behavior or unsafe driving practices to our customer service. We take such reports seriously and will investigate any issues raised.

4. Use of Service

It is important that passengers adhere to all local laws while using CabRide services. This includes, but is not limited to, wearing seatbelts, not consuming alcohol or drugs while onboard, and refraining from any behavior that may distract the driver. Once a ride is booked, CabRide assumes that you understand and accept the risks associated with ground transportation. We stress that all passengers are responsible for their own safety and the safety of any minors traveling with them.

5. Liability Limitations

CabRide will make all reasonable efforts to ensure that you have a safe and enjoyable ride. However, we limit our liability to the fullest extent permitted by law. Under no circumstances will CabRide be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our services. This includes damages for loss of profits, data, or other intangibles, even if CabRide has been advised of the possibility of such damages.

6. Insurance

CabRide drivers are required to carry appropriate auto insurance as mandated by local laws. Riders are advised to review all insurance coverage and regulations pertaining to vehicle transportation in their locale. In the event of an accident or mishap during a journey, our drivers and your safety are our priority. However, all riders must understand that CabRide does not provide insurance coverage for personal property lost during a ride or any injuries sustained in the course of transportation.

7. Cancellation and Refund Policy

Riders may cancel a ride request before a driver is assigned without incurring any charges. However, once a ride has been confirmed, cancellation policies will depend on the circumstances of the ride request. CabRide reserves the right to charge a cancellation fee in certain instances. All requests for refunds will be evaluated on a case-by-case basis, and approval is not guaranteed.

8. Governing Law

Your use of the CabRide platform and services is governed by the laws of the jurisdiction in which you use our services. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

9. Changes to the Disclaimer

CabRide retains the right to update or modify this disclaimer at any time. Changes will be effective immediately upon posting on our website or within the app. Continued use of our services after any changes constitutes acceptance of the revised terms.

10. Contact Information

Should you have any questions or concerns regarding this disclaimer or our taxi service, please contact our customer support team through the app or at the email provided on our website.

By using CabRide, you acknowledge that you have read, understood, and agree to comply with this disclaimer. Thank you for choosing CabRide as your transportation service provider. We look forward to safely getting you to your destination.